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Tim Collection di Bank, Jenis dan Tugasnya

Secara umum, field collection juga sama dengan desk collection. Keduanya memiliki kewajiban untuk menagih debitur. Desk collection bergerak dari balik meja dengan menelpon pelanggan yang belum membayar. Bedanya, field collection mendatangi tempat debitur. Jika ada grosir/retailer yang tidak bisa melunasi pembayaran dalam jangka waktu tertentu, maka mereka akan didatangi petugas Field Collector.

Petugas FC biasanya melakukan serangkaian kewajiban mulai dari menagih debitur, mengirimkan surat peringatan (SP) kepada konsumen yang membandel, dan lainnya. Biasanya, pekerjaan ini kerap dibutuhkan oleh beberapa jenis perusahaan yang berhubungan dengan penagihan seperti perusahaan fast moving consumer goods (FMCG), distributor, dan sebagainya.

Secara rinci, berikut ini kami jelaskan tentang Job Description Collection :

  1. Melakukan reminder atau kunjungan terhadap Debitur yang akan jatuh tempo maupun yang telah jatuh tempo.
  2. Memastikan bekerja sesuai dengan kode etik penagihan & peraturan yang berlaku.
  3. Menjaga dan membina hubungan baik dengan anggota departemen atau unit terkait (team work) agar tercipta suasana kerja yang nyaman sehingga kinerja dapat ditingkatkan.
  4. Mengikuti semua petunjuk dan arahan dari atasan bagi perbaikan kualitas penagihan dan pencapalan target yang telah ditetapkan.
  5. Membantu bersama atasan dalam rangka penciptaan team work yang solid.
  6. Menjaga nama baik Instansi dalam rangka pelaksanaan akitivitas penagihan kepada Debitur.

PT Perdana Prima Bhakti Mandiri hadir sebagai solusi Perusahaan Penyedia Jasa Outsourcing atas permintaan yang tinggi akan tenaga kerja outsourcing untuk semua bidang usaha. Kami menyediakan layanan dan SDM yang terlatih dan profesional.

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